Fully Transparent About Data Protection

BD368 Privacy Policy — Our Firm Commitment to Protecting Your Data

BD368 believes your personal data belongs to you. This Privacy Policy clearly explains how we collect, use, and protect your information.

Last Updated: January 2026 256-bit SSL Written in Bengali
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10 Layers of Protection
BD368 follows international standards to keep your data secure
Your Rights: Under this Privacy Policy, you may request to view, correct, or delete your data at any time.
1

Introduction & Commitment

Welcome to BD368. Our Privacy Policy explains what information we collect when you use BD368, why we collect it, and how we keep it secure.

BD368 is an internationally licensed online betting and gaming platform. We take our members' privacy seriously. This Privacy Policy has been prepared in accordance with international data protection laws and best practices.

This policy applies to all BD368 services — including the website, mobile app, live chat, and email communications. By using our platform, you are deemed to have accepted this Privacy Policy.

Important: BD368 never sells your personal data or shares it with advertisers. Your information is used solely to provide our services.

2

What Information We Collect

BD368 only collects information that is necessary. Requesting unnecessary data goes against our policy. See the details below:

Data Type What We Collect Why It's Needed
Identity Information Full name, date of birth, NID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Verification & Communication
Financial Information BKash/Nagad number, transaction history Payment Processing
Usage Data Login timestamps, betting history Service Improvement & Security
Technical Information IP address, device information, browser Fraud Prevention
Voluntarily Provided Information

Messages you send via support tickets, live chat, or email are also stored — solely to resolve your issues. This information is never used for any other purpose.

3

How Your Data Is Used

BD368 uses collected data only for specific, transparent purposes. Here's why we use your information:

  • Account Management: To verify logins, process password resets, and maintain account security.
  • Payment Processing: To securely process deposits and withdrawals.
  • KYC Verification: To meet legal obligations and prevent fraud.
  • Service Improvement: To analyze which features are used most and improve the overall experience.
  • Promotional Communications: Only with your consent, to notify you about bonuses and offers.
  • Legal Compliance: To meet the requirements of licensing authorities.
  • Responsible Gaming: To identify excessive gaming patterns and provide support to members.

BD368 never uses your data for ad targeting, data brokers, or third-party sales.

4

Who We Share Your Data With

BD368 shares your data only in very limited circumstances and under strict rules. The full list is below:

  • Payment Providers: Used solely to process transactions with bKash, Nagad, Rocket, and banks.
  • KYC Partner: For identity verification — name and ID number only.
  • Law Enforcement: If required by a valid legal order, though we will endeavor to notify you in advance.
  • Licensing Authorities: To meet the requirements of our international gaming license.

Rest Assured: BD368 does not share your data with any party outside the list above. All third parties are bound by BD368's strict confidentiality agreements.

5

Cookies & Tracking Policy

BD368 uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience.

  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Functionality Cookies: To remember your preferences and language settings.
  • Analytics Cookies: Site usage statistics — fully anonymized.
Cookie Controls

You can disable non-essential cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working.

BD368 does not use third-party advertising cookies. Your browsing data is never shared with any ad network.

6

Data Retention Period

BD368 does not retain your data longer than necessary. Retention periods by data type:

  • Account Information: Duration of active account + 5 years after closure (legal requirement).
  • Transaction Records: 7 years (as required by financial regulatory guidelines).
  • Chat & Support Logs: 3 years.
  • Cookie Data: Up to 1 year.
  • Login Logs: 6 months.

Once the retention period ends, data is securely deleted or anonymized.

7

Security Measures

BD368 protects your data with multiple layers of security, all built to the highest industry standards:

  • 256-bit SSL Encryption: All data transfers take place over encrypted channels.
  • Two-Factor Authentication (2FA): OTP verification required when logging into your account.
  • Firewall Protection: Advanced firewall protection to prevent unauthorized access.
  • Data Masking: Payment details are partially masked on screen.
  • Regular Security Audits: Periodic audits conducted by third-party cybersecurity experts.
  • Limited Access: Only designated personnel at BD368 have access to your information.

Your Role: Keep your password strong and never share it with anyone. If anything seems suspicious, let us know right away.

8

Your Data Rights

As a BD368 member, you have full control over your own data. You can exercise the following rights at any time:

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Right to Access

You can request to know what information we hold about you.

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Right to Rectification

You can request corrections to any inaccurate or outdated information.

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Right to Erasure

Request deletion of your data where there is no legal obligation to retain it.

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Data Portability

You can download all your data in a single file.

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Right to Object to Processing

You can object to your data being used for specific purposes.

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Unsubscribe from Marketing

Unsubscribe from promotional emails and SMS at any time.

To exercise these rights support@bd368.im. We will respond within 30 business days.

9

Child Protection Policy

BD368 takes the protection of minors very seriously. Our platform is strictly for users aged 18 and above.

  • Age verification is mandatory at the time of registration.
  • Proof of age may be requested at any time if there is reasonable doubt.
  • We never knowingly collect data from anyone under the age of 18.
  • Any account found to belong to a minor will be immediately closed.

For Parents: If you believe your child is using BD368, please notify us immediately.

10

Policy Updates & Contact

BD368 may update this Privacy Policy from time to time. Before any significant changes take effect, we will notify you via SMS and email to your registered mobile number.

Continued use of the platform after an updated policy is published will be considered acceptance of the new terms. We recommend checking this page regularly.

For any privacy-related questions or concerns:

  • Email: support@bd368.im
  • Live Chat: Available 24/7 (average response time 2 minutes)

How BD368 Protects Your Data

The Core Pillars of Our Privacy Protection

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End-to-End Encryption

Every data transfer is secured with 256-bit SSL encryption — bank-grade security that is virtually impossible for hackers to breach.

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No Data Selling

BD368 never sells your data to third parties. No sharing with advertisers or data brokers — that is our core commitment.

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Regular Security Audits

Independent cybersecurity experts audit BD368's systems every quarter. Any vulnerabilities identified are resolved within 48 hours.

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Minimal Data Collection

BD368 collects only the information strictly necessary to provide its services. Requesting or storing unnecessary data is a direct violation of our policy.

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You're Always in Control

You can view, correct, delete, or download your data at any time. Just send us an email with your request.

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International Standards

BD368's privacy policy is built in line with international data protection standards, which our licensing authorities regularly audit.

Privacy FAQs

What BD368 Members Ask Most

Yes, your NID number and identity document details are stored fully encrypted on a separate server. After KYC verification, this information is used strictly for security and legal purposes. Even general BD368 staff cannot access it.

No. BD368 only sends messages for account security, transaction confirmations, and bonus offers where you've given consent. You can opt out of promotional messages at any time.

After account closure, transaction records are retained for 7 years and identity information for 5 years due to legal obligations, after which everything is permanently deleted. You may submit a data deletion request — we will action it once all legal requirements are met.

BD368 may only share data in response to a valid court order or a formal request from law enforcement. We always endeavor to notify you in advance, unless prohibited by law.

Email support@bd368.im or reach out via live chat. Once your identity is verified, we will send you a complete copy of all your data in a downloadable format within 30 business days.
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Your data is safe — join us today

Your privacy is fully protected at BD368. Join millions of members on a transparent, secure platform — sign up today.

By registering, you agree to BD368's Privacy Policy.

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